Chelmsford Public Library

The PLA reader for public library directors and managers, edited by Kathleen M. Hughes for the Public Library Association

eng

Includes bibliographical references and index

mapsillustrations

index present

non fiction

The PLA reader for public library directors and managers

bibliography

316058663

edited by Kathleen M. Hughes for the Public Library Association

Public library standards and PLA planning models / by Greta Southard -- Characteristics and trends of public libraries in public library data service statistical report / by Mijung Yoon and Lauren Teffeau -- No easy targets : six libraries in the economy's dark days / by Suzann Holland and Amanda VerPloeg -- Forming and funding public library foundations / by Benjamin Goldberg -- Advocacy basics / by Metropolitan Group with PLA @ Your Library Taskforce -- Advocate for more : focus on legislative funding / by Stephanie Gerding -- A+ partners in education : linking libraries to education for a flourishing future / by Valerie J. Gross -- Staffing public libraries : are there models or best practices? / by Jeanne Goodrich -- Leadership and generosity / by Daniel L. Walters -- Retaining and motivating high-performing employees / by Paula M. Singer and Jeanne Goodrich -- High-impact retention : retaining the best and the brightest / by Jeanne Goodrich and Paula M. Singer -- Great expectations : an interview with Jim Collins / by Lisa Richter -- Branch management : an analysis of Minneapolis-St. Paul area public libraries / by Chad Lubbers -- Getting your money's worth : how to hire the right consultants / by Paula M. Singer and Sandra Nelson -- The library balanced scorecard / by Joe Matthews -- Library communication / by Sandra Nelson -- Identifying options for groups / by Sandra Nelson -- Reaching agreement with groups / by Sandra Nelson -- Presenting data / by Sandra Nelson -- Assessing your library's physical message / by Cheryl Bryan -- The importance of intellectual freedom training / by Catherine Lord -- Intellectual freedom in belief and practice / by Michael Harkovitch, Amanda Hirst, and Jenifer Loomis -- Barefoot in Columbus : the legacy of Kreimer and the legality of public library access policies concerning appearance and hygiene / by James Kelly -- Reference services in a flat world / by Susan Hildreth -- What is virtual reference anyway? / by Richard W. Boss -- Ethical responsibilities and legal implications of providing health information / by Barbara Palmer Casini and Andrea Kenyon -- The realities of today's reference desk / by Sally Decker Smith and Roberta Johnson -- Virtually seamless : exploring the role of virtual public librarians / by Janet Clapp and Angela Pfeil -- Library service planning with GIS and census data / by Denice Adkins and Denyse K. Sturges -- eContent / by Richard W. Boss -- Blogs and wikis / by Richard W. Boss -- RFID technology for libraries / by Richard W. Boss