Incoming Resources
- Listening time, by Elizabeth Verdick ; illustrated by Marieka Heinlen
- Thanks for the feedback, the science and art of receiving feedback well (even when it is off base, unfair, poorly delivered, and, frankly, you're not in the mood), Douglas Stone & Sheila Heen
- The listening path, the creative art of attention, Julia Cameron
- You're not listening, what you're missing and why it matters, Kate Murphy